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Business · 9 min read

How to Start a Cleaning Business (UK & US): Step by Step

By Timothy ·

Kitchen before and after a professional clean
Before & after, same angle — the shot that settles disputes.

A cleaning business is one of the cheapest businesses to start. You need supplies, a way to reach clients and a way to get paid — most solo cleaners start for a few hundred pounds or dollars. What separates the ones that last is the boring part: registering properly, pricing so you make money, and protecting yourself when a client says the job wasn't done.

This guide covers the steps in order, with notes for the UK and the US. It isn't legal or tax advice — check the official sources linked for your situation.

1. Choose what you'll clean

Pick one or two services to start. It makes pricing, supplies and marketing much simpler.

2. Register the business

UK: most cleaners start as a sole trader. You need to register with HMRC for Self Assessment if you earn more than the trading allowance, and keep records of income and expenses. You can register a limited company later if it suits you.

US:many cleaners start as a sole proprietor or form an LLC. Requirements vary by state and city — you may need a business license, and you'll report income on your tax return. The SBA's guide to launching a business walks through the options.

3. Get insured

Public liability (UK) or general liability (US) insurance covers you if you damage something or someone is hurt in a client's home. It isn't always a legal requirement, but many clients and letting agents ask for it, and it's inexpensive for a solo cleaner. In the US, some cleaners also get bonded, which reassures clients about theft claims.

4. Set your prices

Decide whether you charge by the hour or by the job. Hourly is simpler at first; flat rates reward you for getting faster. Work out what you need to earn after supplies, travel and tax, then check local rates. Our guide to how much to charge for house cleaning has current UK and US figures.

5. Buy your starter kit

6. Find your first clients

  1. Tell friends, family and neighbours — word of mouth is how most cleaners get their first five clients.
  2. Post in local Facebook groups and on Nextdoor with clear prices and before & after photos.
  3. Set up a free Google Business Profile so you appear in local searches.
  4. Approach letting agents and Airbnb hosts — they need reliable cleaners every month.
  5. Ask every happy client for a review and a referral.

7. Protect yourself on every job

Sooner or later a client, landlord or agent will say something wasn't cleaned. Take before and after photos of every room, with the date and time visible, and send a short report when you finish. It ends most complaints in one message — and the photos double as your best marketing.

8. Get paid and keep records

Send an invoice the same day, with your payment details and due date. Keep every invoice and receipt for your tax return. Grab our free cleaning invoice templateif you don't have one yet.

Send a before & after report from your next job.

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